CASE STUDY:
A quest for seamless communication and project management in Frontier Logistics
Learn how FOTC assisted Frontier Logistics in choosing and integrating with Gmail environment
Key achievements
Faster
email processing
Increased
security
Transparent
workflows
THE GOAL
Frontier Logistics sought to equip its team with a contemporary, high-performing, and user-friendly email application. The company expected that the new system’s intuitive design and robust functionalities would directly enhance employee productivity and strengthen data security.
THE STORY
An inefficient, user-unfriendly email server that sabotaged team productivity
The company was using an email server that was not user-friendly, which slowed down team productivity. Its interface was far from intuitive, and it offered minimal options for personalization or efficient correspondence management. Moreover, searching for past messages was largely ineffective.
The absence of collaboration tools significantly hindered project management. There was no central, cloud-based data repository accessible to all employees in real-time. File work was conducted in a traditional model where documents were sent as attachments, leading to version control issues, approval delays, and difficulties for multiple people working on the same project simultaneously.
Therefore, the company decided to seek an alternative solution that would not only streamline email operations but also enable employees to communicate more conveniently and manage projects more effectively.
THE SOLUTIONS
Choosing the most appropriate plans and a seamless email migration
The selection of Google Workspace as the new communication and office platform was the result of a thorough analysis of available solutions on the market. A key argument in favor of Google Workspace was its rich offering of integrated additional services that revolutionized more than just email. Applications such as Meet, Chat, Drive, Docs, and Sheets didn’t just enable the team’s cloud transformation; they unlocked a dynamic new way of working, empowering every employee to connect, create, and achieve more, together, from anywhere.
The FOTC specialist helped Frontier Logistics choose plans that allowed the company to implement all necessary functions without overpaying for tools that employees wouldn’t use. The combination of Business Starter and Business Standard plans proved optimal, and a 3-year contract guaranteed the client cost stability and predictability.
The biggest technical challenge during the Google Workspace implementation process was the migration of all users’ mailboxes. Thanks to the support from the FOTC IT department, a seamless migration of all mailbox content was carried out from the previous server to the Gmail environment, with no data loss and minimal impact on the company’s daily operations.
THE RESULTS
New, efficient way of working with FOTC technical support
Implementing Google Workspace immediately delivered tangible benefits, solving the client’s problems. With email migrated to Google’s infrastructure, email management became significantly more efficient, allowing employees to use it more intuitively and find information with ease.
Access to an integrated suite of office tools greatly increased overall team work efficiency and the transparency of processes. The introduction of Google Drive, Docs, Sheets, and Slides enabled work on single, always-up-to-date files. Features like commenting, suggesting edits, and real-time co-editing reduced the time needed to prepare quotes and reports, eliminating the chaos associated with multiple versions of the same document.
With Google’s advanced protection mechanisms, data security levels undoubtedly rose. The company also gained better administrative control over its digital resources. Frontier Logistics also opted to purchase FOTC’s support service. As a result, the company gained constant access to FOTC’s certified engineers, ensuring quick resolution of any issues and assistance in making the most of the Google Workspace tools.
SERVICES PROVIDED
TECHNICAL SUPPORT
MIGRATION
GOOGLE WORKSPACE
About Frontier Logistics
INDUSTRY: Logistics
HQ: Warsaw, Poland
MORE:
Frontier Logistics is a specialized brokerage and logistics company focused on the export of Ukrainian agricultural products. The organization prides itself on providing customized marketing and supply chain solutions for its clients.
With two decades of experience in the financing, trading, and logistics of agricultural commodities, Frontier Logistics offers a deep understanding and unique insights into the market and its clients’ businesses. By leveraging this considerable expertise, the company provides innovative and reliable solutions designed to meet diverse client needs effectively.
Working with FOTC on this project felt like a true partnership from start to finish. Their communication was seamless and consistent, which enabled us to track progress in real-time and quickly resolve any challenges. We particularly appreciated their proactive mindset, rapid responses to our questions, and their skill in clearly demystifying technical
Svitlana Stetsiuk, international freight forwarderEasy way to improve communication in your company
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