CASE STUDY
Callstack improves collaboration quality by implementing Google Meet
Learn how we helped Callstack create a unified work environment that supported communication and collaboration across the company.
Key achievements
Seamless
integration with existing tools
Improved
performance of online meetings
Full support
For Google Workspace Integration
THE GOAL
Callstack needed a unified work environment to streamline meeting scheduling, room booking, and to improve the quality and efficiency of online meetings. The company wanted to reduce technical issues and ensure devices were synchronized with Google Calendars. FOTC came to their aid. Our specialists helped the Callstack team choose and implement the right teleconferencing equipment.
THE STORY
Seeking unified tools for effective communication
To manage online meetings, including equipment and conference room bookings, Callstack was using solutions from multiple vendors. This led to integration and performance issues. Maintaining these devices in their own infrastructure required regular updates and security monitoring.
To free up time for other tasks and unburden their IT administrators, the company decided to look for a solution that would eliminate technical problems and allow for seamless device synchronization with calendars. They needed a unified, reliable, and easily accessible environment to streamline the daily work of all departments.
The main challenge was finding a partner who would not only supply the hardware (and the necessary Google Meet licenses) but also provide comprehensive support at every stage of the process – from device selection and price negotiation to implementation and technical assistance.
Callstack partnered with FOTC – a partner who met all these needs while also offering a one-stop solution for both hardware and the required licenses.
THE SOLUTION
A well-planned implementation with expert support
FOTC supported Callstack by expertly advising the company on the optimal video conferencing hardware. The ultimate choice was the Logitech EXTEND and MeetUp 2 kits, which perfectly met the client’s expectations.
The collaboration also included price negotiations with the manufacturer, fast and efficient delivery of the equipment, and support with connecting and synchronizing devices with calendars. FOTC specialists also conducted brief, practical training sessions on equipment management, enabling the client to effectively use the new tools.
FOTC acted as a comprehensive partner, providing both pre- and post-sales support, which included assistance with the claims process and fast on-demand technical support. This personalized approach and efficient communication were crucial for the client.
THE RESULT
Seamless integration and smooth meetings
Thanks to the collaboration with FOTC, Callstack gained high-quality, functional, and easy-to-use video conferencing equipment that works flawlessly. Daily use has become hassle-free.
The implementation of Google Meet licenses and integration with Google Workspace streamlined meeting scheduling and room booking while reducing technical issues. The quality of both audio and video has significantly improved, and meetings have become smoother, which has boosted the team’s efficiency and comfort.
This implementation enabled Callstack to create a convenient work environment where tools are integrated and operate without disruption, which was one of the company’s main goals.
SERVICES PROVIDED
GOOGLE MEET INTEGRATION
SUPPORT IN HARDWARE SELECTION AND PURCHASE
TRAINING ON HARDWARE USAGE
About Callstack
Area: Software / internet
HQ: Wrocław, Poland
More:
Callstack specializes in React and React Native technologies. Founded in 2016 in Wrocław, the company is an official Meta partner and a key contributor to React Native. It offers services such as consulting, product development, and enterprise solutions, and it actively supports the open-source community by creating libraries for the React Native ecosystem and sharing knowledge.
We decided to collaborate with FOTC because of their expert advice and the ability to purchase both hardware and licenses from a single source. The collaboration was professional and fast. We also appreciate their personal approach and efficient communication. Our daily meetings have become smoother, and the audio and video quality during online meetings has significantly improved.
Krzysztof Semenowicz, IT AdministratorEquip your company with reliable team communication equipment
At FOTC, we will help you select and implement equipment so that you can continue your work without interruption.
