About the client
BinarApps is an IT company that develops custom internet solutions and mobile applications for international clients. The company has a team of nearly 70 programmers who have implemented over 100 projects for companies from various industries.
Main challenge
The decision to switch to G Suite was motivated by several factors. The first one involved various issues with email. BinarApps had used the services of a hosting company. At times, email was down for minutes, which hindered the company’s business activity. They needed a place where employees could store their data and work together on documents and sheets. The company also wanted an effective anti-spam solution. Due to the fact that work with clients from different continents, it was also important for us to find a simple and effective solution to conduct meetings and videoconferences with the clients.
Google Meet streamlined the process of arranging meetings with our clients and improved remote work for our workers. I don’t think we could do without it now.
Solution
Standard business email accounts were replaced with Gmail. In addition to improving the reliability and security of e-mail (thanks to two-factor authentication), it allowed them to use a single, universal login for many integrated services (e.g. Slack).
The knowledge base and all their operational documents were transferred to Google Docs and Google Sheets. The company also started using Google Slides for internal company presentations and during industry lectures. Google Drive enabled them to share resources and work simultaneously on various documents.
In the final stage the company implemented the Calendar service, which in addition to setting up meetings is also used to book conference rooms and, thanks to shared company-wide calendars, reminds its employees of important events. The Google Meet tool, integrated with the calendar, enables improved communication with clients and partners, and allows better control over “meetings” across multiple
Results After learning about the challenges faced by the employees of BinarApps, FOTC conducted an analysis of available options and recommended appropriate solutions. Our support helped the company achieve optimal results by providing reliable information about the possibilities of the proposed packages. In this way, we selected services to allow the company to facilitate their office work and make it easier to communicate with their clients. FOTC provides ongoing advice and support. For the company, it was also important to get immediately informed of any changes in the terms and condition and receive a Polish VAT invoice. Both the employees and the management received the change positively and were very happy with it. First of all, it facilitated their daily work. After switching to the G Suite, administrators can efficiently manage users and grant employees access to specific files. An important change was also the fact that having a company account made it easier for employees to log in to various services.