Google Workspace
support
FOTC engineers will take care of your environment management and top notch security, 24/7.
Discover technical support packages tailored to the size of your company
1 - 10
users
over 10
users
"It has already happened twice that what Google support said was impossible turned out to be easily achievable with the help of FOTC. Instead of waiting over 40 days for a solution, it was done in 4 days."
Adrian Jakubiak, IT administrator, Docplanner
FOTC technical support for companies with 1-10 Google Workspace licenses
*Net prices for companies that sign a 12-month contract with a price guarantee.
The price for companies with a flexible contract is:
Basic Plan – 21€ net per month for servicing the entire company
Plus plan – 28€ net per month for servicing the entire company
In both plans, technical support is available in Polish, English, Romanian and Hungarian.
FOTC technical support for companies with more than 10 Google Workspace licenses
*Net prices.
Both technical support plans offer Polish, English, Romanian and Hungarian languages.
Change management
We will prepare a long-term strategy for the introduction of new tools for your organisation so that the evolution of the team's habits follows the daily rhythm of work.
Post-implementation training
Workshops for employees will help them understand the service, while training for administrators will assist them in designing a secure working environment.
Our Google Cloud Certificates
Our Google Cloud Certificates
Professional Cloud Security Engineer allows organisations to design and implement a secure infrastructure on Google Cloud Platform.
Collaboration Engineer
Professional Collaboration Engineers transform business objectives into concrete configurations, security policies and practices related to users, content and integration.
Cloud Network Engineer
Professional Cloud Network Engineer must demonstrate experience and expertise in implementing and managing network architectures in Google Cloud Platform.
Cloud Architect
With a deep understanding of cloud architecture and GCP, Professional Cloud Architect designs, develops and manages secure, scalable and dynamic solutions to meet business objectives.
Cloud Engineer
Associate Cloud Engineers handle application deployment, process monitoring and management of enterprise solutions in the Google Cloud environment.
Your questions,
answered.
Within the price of Google Workspace (formerly G Suite), Google provides customers with technical assistance without priority help. However, independently of Google support, you can ensure fast, comprehensive support in your local language. If you choose the Basic package, you can count on a team of certified FOTC specialists to help you during business hours, while from the Economy package upwards, we are at your disposal 24/7.
The duration of the data migration depends on many factors, in particular on the number of emails stored on your current mail hosting. This process can take from 15 minutes to up to 7 days (for email accounts with several million emails).
Alias is a second, alternative email address assigned to one mailbox. For example, the main account of office manager [email protected] can have an anonymous alias [email protected]. Messages sent to one of your aliases will be automatically forwarded to your main mailbox.
You can handle domains of several companies in one Google Workspace (formerly G Suite) console. The first step to doing this is to divide users into separate organisations. You can then add each domain as an alias to the basic one or as separate additional domains.
Yes, every company can increase the storage capacity of specific accounts. Details can be found here.
Administrators manage settings, user accounts and billing in Google Workspace (formerly G Suite). If you're the person who registered Google Workspace (formerly G Suite) domain, you are its administrator. You can assign administrator privileges to other users.
Change management with FOTC is an advanced strategy for implementing Google Cloud technologies in large enterprises. The change management plan takes into account not only technical aspects but also the preparation of the community of employees and managers so that everyone can start reaping maximum benefits from the new work tools as soon as possible.