About the company
Britenet is a technology company that has been creating digital products for customers around the world for over 16 years. The company’s team consists of highly qualified specialists, strategists and experts in many fields. This multidisciplinary approach allows the organization to effectively adapt to changing trends and market situations.
For Britenet, professionalism and loyalty are extremely important values – both towards customers and employees. The company nurtures long-term relationships with customers, builds their trust, guarantees increased competitiveness and access to innovative solutions. It also responds to the needs of its employees.
Britenet’s main area of activity is to provide clients with specialized IT resources. The organization also provides ready-made solutions and complete design teams responsible for creating digital products from the idea stage to introducing them to the market.
Challenge
Britenet makes extensive use of Google Workspace and the opportunities it offers. The company uses the applications included in the package communication, work organization, storing and exchanging files, and creating documents. Google accounts also serve as the main tool for users to authenticate their identity.
When configuring the Google Workspace console, Britenet faced the difficult task of balancing the convenience of working in a rapidly changing environment with maintaining the security of processed data.
The company has implemented a number of security measures and restrictions to user activity. Each procedure has been analyzed and optimized.
The Britenet team wanted to make sure that the decisions they made were correct and that their data and users were not vulnerable to any threat. The company decided to get feedback from an external organization.
Solution
FOTC offered to conduct a Google Workspace security audit at Britenet. The security team at Britenet wanted someone from outside the company to assess this part of their infrastructure. Employees were well aware that Google Workspace has many configuration options and sometimes the smallest change can have major consequences. To ensure the highest level of data protection, they needed feedback on how individual settings could be improved further.
The company also wanted to confirm its credibility, which has always been one of Britenet’s most important values.
From the very beginning of the company’s existence, we wanted to be transparent and open. We believe that honesty is essential: we show our clients how things work and how we achieve certain standards. Communicating that our infrastructure has been audited also increases our credibility in the eyes of our clients and contractors. It shows that we care about safety and we are not afraid of an external organization verifying our standards.
Results
After completing the audit, FOTC specialists conducted a workshop for the Britenet team, where they explained what strategy to follow when introducing recommended changes. They presented good practices for setting rights and permissions for individual employees. They also answered all the questions the participants had.
Britenet has already implemented the most important changes, further improving the security of its instance. Currently, the team is working on tightening the identity authentication policy with a Google Workspace account in external applications.
FOTC provided a complementary summary of all the elements that we should improve. Post-audit recommendations allowed us to quickly divide tasks and establish a work schedule. Tweaking some settings improved the security of our entire organization.
Thanks to the detailed report prepared by the FOTC team in the form of a spreadsheet, making subsequent changes in Britenet is very convenient. All bugs have been sorted here from the most urgent to those that have a lesser impact on security. This approach allows to easily set priorities and tackle the most important changes first.
FOTC engineers also included links to official Google documentation in the report. They allow the Britenet team to conveniently expand their knowledge about individual settings.
We use the report also as a checklist. The links included there make all important information available immediately – we don't have to look for anything on our own.
Thanks to the Google Workspace security audit, Britenet engineers are more aware of how specific settings affect the organization’s security and which elements are worth paying special attention to. They successfully use this knowledge in practice.
The Google Workspace security audit allowed us to confirm that we were moving in the right direction when initially configuring the console settings. At the same time, we received valuable information from FOTC regarding good practices and how to manage the console to ensure even better security. Experience, credibility and gaining new knowledge – these are, in my opinion, three very important benefits that this audit gave us.
Britenet jest firmą, która szybko się rozwija. Organizacja chce zawsze być przygotowana na nowe standardy, które na rynku IT zmieniają się stosunkowo często. W tym celu konieczne jest stałe monitorowanie infrastruktury informatycznej.
Jeśli planujemy współpracę z klientami z całego świata, to nie tylko musimy być bezpieczni, ale przede wszystkim CHCEMY być bezpieczni. Dlatego planujemy regularnie przeprowadzać audyty bezpieczeństwa, w tym audyty infrastruktury Google Workspace.