{"id":43843,"date":"2021-11-11T15:58:27","date_gmt":"2021-11-11T14:58:27","guid":{"rendered":"https:\/\/fotc.com\/?p=43843"},"modified":"2022-11-03T09:49:06","modified_gmt":"2022-11-03T08:49:06","slug":"change-management","status":"publish","type":"post","link":"https:\/\/fotc.com\/ro\/blog\/change-management\/","title":{"rendered":"Change management \u2013 Cum implementezi noi instrumente de lucru \u00een companiile mari?"},"content":{"rendered":"\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents collapsed\"><h2>   Cuprins   <\/h2><ul><li><a href=\"#h-ce-este-managementul-schimb-rii-o-defini-ie\" data-level=\"2\">Ce este managementul schimb\u0103rii? O defini\u021bie.<\/a><\/li><li><a href=\"#h-beneficiile-implement-rii-managementului-schimb-rii-cu-google-workspace\" data-level=\"2\"> Beneficiile implement\u0103rii managementului schimb\u0103rii cu Google Workspace <\/a><\/li><li><a href=\"#h-cum-ncepe-i-preg-tirile-pentru-un-astfel-de-proces-de-schimbare\" data-level=\"2\"> Cum \u00eencepe\u021bi preg\u0103tirile pentru un astfel de proces de schimbare? <\/a><ul><li><a href=\"#h-cele-trei-nivele-ale-schimb-rii-care-trebuie-luate-n-considerare-metodologia-fotc\" data-level=\"3\"> Cele trei nivele ale schimb\u0103rii care trebuie luate \u00een considerare. Metodologia FOTC <\/a><ul><li><a href=\"#h-schimb-ri-la-nivel-de-produse\" data-level=\"4\"> Schimb\u0103ri la nivel de produse <\/a><\/li><li><a href=\"#h-schimb-ri-la-nivel-de-politic\" data-level=\"4\"> Schimb\u0103ri la nivel de politic\u0103 <\/a><\/li><li><a href=\"#h-schimb-ri-la-nivel-de-proceduri\" data-level=\"4\"> Schimb\u0103ri la nivel de proceduri <\/a><\/li><\/ul><\/li><\/ul><\/li><li><a href=\"#h-managementul-schimb-rii-cele-patru-etape\" data-level=\"2\"> Managementul schimb\u0103rii &#8211; cele patru etape. <\/a><ul><li><a href=\"#h-alpha-planificare-i-comunicare\" data-level=\"3\"> Alpha. Planificare \u0219i comunicare <\/a><\/li><li><a href=\"#h-beta-testarea-nchis\" data-level=\"3\"> Beta. Testarea \u00eenchis\u0103 <\/a><\/li><li><a href=\"#h-gamma-inaugurarea-oficial\" data-level=\"3\"> Gamma. Inaugurarea oficial\u0103 <\/a><\/li><li><a href=\"#h-delta-suport-si-control-al-progresului\" data-level=\"3\"> Delta. Suport si control al progresului <\/a><\/li><\/ul><\/li><li><a href=\"#h-ave-i-nevoie-de-ajutor-pentru-a-gestiona-schimbarea\" data-level=\"2\"> Ave\u021bi nevoie de ajutor pentru a gestiona schimbarea? <\/a><\/li><\/ul><\/div>\n\n\n\n<p>Nicio organiza\u021bie, companie sau afacere nu \u00ee\u0219i permit\u0103 s\u0103 r\u0103m\u00e2n\u0103 rigid\u0103, f\u0103r\u0103 s\u0103 inoveze sau s\u0103 \u00eembr\u0103\u021bi\u0219eze schimb\u0103ri. Tr\u0103im \u00eentr-o lume care continu\u0103 s\u0103 se schimbe la o rat\u0103 de propor\u021bii. \u00centotdeauna se vor ivi noi provoc\u0103ri \u0219i noi abord\u0103ri pentru munc\u0103. Schimb\u0103ri ale procedurilor de lucru, ale func\u021biilor din companie, restructur\u0103ri organiza\u021bionale \u0219i tehnice, acestea sunt doar c\u00e2teva dintre astfel de procedure care \u021bin de managementul schimb\u0103rii (change management). <\/p>\n\n\n\n<p>\u00cen companiile mici, implementarea unor noi solu\u021bii software de birou nu este o provocare prea mare. De obicei, tot ce trebuie s\u0103 face\u021bi este s\u0103 v\u0103 ocupa\u021bi de asisten\u021ba <a href=\"https:\/\/fotc.com\/ro\/google-workspace\/#support\" class=\"ek-link\">tehnic\u0103<\/a> \u0219i s\u0103 coordona\u021bi formarea echipelor. Totu\u0219i, cum s\u0103 for\u021bezi o schimbare a obiceiurilor actuale asupra unui grup format din o sut\u0103, cinci sute sau chiar mii de angaja\u021bi? \u00cen articolul acesta, v\u0103 vom ajuta s\u0103 \u00een\u021belege\u021bi mai bine acest proces \u0219i v\u0103 vom sus\u021bine \u00een a v\u0103 preg\u0103ti pentru astfel de schimb\u0103ri cu instrumente precum pachetul office Google Workspace.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-ce-este-managementul-schimb-rii-o-defini-ie\">Ce este managementul schimb\u0103rii? O defini\u021bie.<\/h2>\n\n\n\n<p>Procesul reprezint\u0103 o denumire colectiv\u0103 pentru toate activit\u0103\u021bile care preg\u0103tesc angaja\u021bii pentru schimb\u0103ri organiza\u021bionale semnificative. Acest pachet de proceduri anticipeaz\u0103, organizeaz\u0103 \u0219i ajut\u0103 \u00een dep\u0103\u0219irea provoc\u0103rile cu care compania se poate confrunta \u00een timpul procesului de schimbare c\u0103tre noile tehnologii.&nbsp;<\/p>\n\n\n\n<p>Cel mai simplu mod de a \u00een\u021belege aceast\u0103 problem\u0103 este s\u0103 folosim un exemplu adecvat.&nbsp;<\/p>\n\n\n\n<p>FOTC este o companie specializat\u0103 \u00een implementarea pachetului <a href=\"https:\/\/fotc.com\/ro\/google-workspace\/\" class=\"ek-link\">Google Workspace<\/a> \u00een companii din multe industrii diferite \u0219i indiferent de num\u0103rul de angaja\u021bi. Implementarea standard include:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Consulta\u021bii pentru a selecta cel mai bun serviciu pentru companie.&nbsp;<\/li><li>Migrarea e-mailurilor din c\u0103su\u021bele po\u0219tale vechi c\u0103tre serviciile Gmail.<\/li><li>Ajutor \u00een configurarea consolei de administrare \u0219i a set\u0103rilor de securitate.<\/li><li>Suport tehnic post-implementare.<\/li><li>Posibile instruiri pentru utilizatori \u0219i administratorii de sistem.<\/li><\/ul>\n\n\n\n<p>Cu toate acestea, punctele men\u021bionate mai sus sunt doar o parte din lista lung\u0103 de sarcini care fac parte din \u00eentreg procesul de management al schimb\u0103rii. Pentru corpora\u021biile care doresc o preg\u0103tire temeinc\u0103 pentru implementarea Google Workspace, FOTC ofer\u0103 \u0219i:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>O serie de consult\u0103ri \u0219i training-uri care vor preg\u0103ti factorii de decizie din companie pentru a face urm\u0103torii pa\u0219i.<\/li><li>Un plan detaliat, adaptat nevoilor organiza\u021biei, const\u00e2nd \u00een patru etape \u0219i o list\u0103 minu\u021bioas\u0103 cu detalii suplimentare.<\/li><li>Echipa de implementare, format\u0103 din reprezentan\u021bi FOTC \u0219i reprezentan\u021bi ai companiei din departementele tehnic, v\u00e2nz\u0103ri \u0219i altele.<\/li><li>Setarea unei campanii de informare.<\/li><li>Testarea serviciului \u00een grup \u00eenchis.<\/li><li>Ziua 0 &#8211; \u00eenceperea serviciilor pentru to\u021bi utilizatorii.<\/li><li>Un program de ambasadori interni, care vor sus\u021bine din interior aceste schimb\u0103ri.<\/li><\/ul>\n\n\n\n<p>De ce ar trebui companiile mari s\u0103 ia aceste m\u0103suri cu sprijinul unui partener Google Cloud?<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-beneficiile-implement-rii-managementului-schimb-rii-cu-google-workspace\"> Beneficiile implement\u0103rii managementului schimb\u0103rii cu Google Workspace <\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Managementul schimb\u0103rii scurteaz\u0103 timpul de tranzi\u021bie, astfel c\u0103 aceste schimb\u0103ri nu vor interfera cu func\u021bionarea companiei.<\/li><li>Planificarea reduce riscurile asociate cu adoptarea de noi solu\u021bii. Ajut\u0103 la evitarea scurgerilor de date, \u00eencetinirea activit\u0103\u021bii \u0219i frustr\u0103ri inutile.<\/li><li>O mai mare satisfac\u021bie pentru utilizatori odat\u0103 cu clarific\u0103rile \u0219i l\u0103muririle oferite din timp. <\/li><li>Monitorizarea progresului schimb\u0103rii \u00eempreun\u0103 cu un partener Google v\u0103 permite s\u0103 detecta\u021bi poten\u021bialele probleme \u00een avans \u0219i s\u0103 le preveni\u021bi eficient.<\/li><li>Managementul schimb\u0103rii implic\u0103 angaja\u021bii din toate structurile, iar direc\u021bia comun\u0103 c\u0103tre un obiectiv ajut\u0103 cultura organiza\u021biei.&nbsp;<\/li><li>Adoptarea mai rapid\u0103 a suitei Google de instrumente de birou bazate pe cloud are poten\u021bialul de a cre\u0219te eficien\u021ba colabor\u0103rii \u00een echip\u0103.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-cum-ncepe-i-preg-tirile-pentru-un-astfel-de-proces-de-schimbare\"> Cum \u00eencepe\u021bi preg\u0103tirile pentru un astfel de proces de schimbare? <\/h2>\n\n\n\n<p>Primul pas spre o schimbare de succes \u00eel reprezint\u0103 \u00een\u021belegerea procedurilor existente \u00een organiza\u021bie. Implementarea Google Workspace este o activitate complex\u0103, desf\u0103\u0219urat\u0103 pe mai multe niveluri. De aceea este at\u00e2t de important s\u0103 prezent\u0103m o viziune comun\u0103 \u0219i un obiectiv cu care toat\u0103 lumea se poate identifica. Atunci c\u00e2nd planifica\u021bi etapele individuale de implementare, ar trebui s\u0103 \u021bine\u021bi cont at\u00e2t de rolurile fiec\u0103rui individ, c\u00e2t \u0219i de o perspectiv\u0103 ampl\u0103 predefinit\u0103.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-cele-trei-nivele-ale-schimb-rii-care-trebuie-luate-n-considerare-metodologia-fotc\"> Cele trei nivele ale schimb\u0103rii care trebuie luate \u00een considerare. Metodologia FOTC <\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-schimb-ri-la-nivel-de-produse\"> Schimb\u0103ri la nivel de produse <\/h4>\n\n\n\n<p>Primul lucru care se va observa \u00een cultura companiei este apari\u021bia de noi instrumente de lucru. \u00cen func\u021bie de gradul de deschidere c\u0103tre experien\u021be noi, angaja\u021bii le pot primi cu rezerv\u0103, indiferen\u021b\u0103 sau entuziasm. Fiecare utilizator final va trebui s\u0103 investeasc\u0103 timp pentru a se obi\u0219nui cu interfa\u021ba acestor noi aplica\u021bii. Majoritatea oamenilor se vor sim\u021bi \u00eencrez\u0103tori \u00een utilizarea serviciului Gmail dup\u0103 c\u00e2teva minute, \u00eens\u0103 unii utilizatori vor pot avea nevoie de sfaturi practice, asisten\u021b\u0103 sau instruire suplimentar\u0103.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-schimb-ri-la-nivel-de-politic\"> Schimb\u0103ri la nivel de politic\u0103 <\/h4>\n\n\n\n<p>\u00cempreun\u0103 cu noile aplica\u021bii, cloud-ul va aduce multe noi posibilit\u0103\u021bi. Echipa de implementare trebuie s\u0103 decid\u0103 ce func\u021bii Google Workspace pot fi pornite \u00een siguran\u021b\u0103 \u0219i care ar trebui p\u0103strate din motive de securitate. De exemplu, lua\u021bi \u00een considerare urm\u0103toarele scenarii:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Vor putea utilizatorii s\u0103 se conecteze imediat la conturile de lucru pe dispozitive mobile?&nbsp;<\/li><li>Pot fi fi\u0219ierele distribuite \u00een afara organiza\u021biei?&nbsp;<\/li><li>Utilizarea verific\u0103rii \u00een doi pa\u0219i \u0219i a unei parole puternice va fi voluntar\u0103 sau se va impune \u00een toat\u0103 compania? <\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-schimb-ri-la-nivel-de-proceduri\"> Schimb\u0103ri la nivel de proceduri <\/h4>\n\n\n\n<p>Cel mai pu\u021bin tangibil nivel de schimb\u0103ri este o metamorfoz\u0103 treptat\u0103 a procedurilor \u0219i obiceiurilor din cultura angaja\u021bilor. Merit\u0103 s\u0103 planifica\u021bi \u0219i s\u0103 coordona\u021bi aceast\u0103 progres, \u00eens\u0103 efectele nu vor fi vizibile imediat. De exemplu, dac\u0103 nu a\u021bi reu\u0219it s\u0103 utiliza\u021bi niciodat\u0103 c\u0103su\u021bele po\u0219tale partajate \u0219i rezerv\u0103rile de resurse \u00eentr-un calendar, a\u0219tepta\u021bi-v\u0103 s\u0103 dureze ceva timp p\u00e2n\u0103 c\u00e2nd acest lucru va deveni un automatism pentru angaja\u021bi.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-managementul-schimb-rii-cele-patru-etape\"> Managementul schimb\u0103rii &#8211; cele patru etape. <\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-alpha-planificare-i-comunicare\"> Alpha. Planificare \u0219i comunicare <\/h3>\n\n\n\n<p>\u00cen prima etap\u0103 de preg\u0103tire pentru implementare, ne consult\u0103m cu clientul. Dup\u0103 aranjamente preliminare, numim o echip\u0103 de supraveghetori de tur\u0103, cre\u0103m un program individual de implementare \u0219i \u00eencepem o campanie de informare care va alimenta treptat implicarea comunit\u0103\u021bii de angaja\u021bi. Asistentul de management al schimb\u0103rii FOTC va oferi \u0219abloane pentru materiale promo\u021bionale \u0219i va deveni un consultant extern care va monitoriza progresul implement\u0103rii.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-beta-testarea-nchis\"> Beta. Testarea \u00eenchis\u0103 <\/h3>\n\n\n\n<p>\u00cen pasul urm\u0103tor, implica\u021bi mai \u00eent\u00e2i echipa tehnic\u0103 care va testa capabilit\u0103\u021bile Google Workspace. \u00cen cooperare cu FOTC, \u00eencepe crearea contului de utilizator, migrarea datelor \u0219i configurarea consolei de administrare. \u00centre timp, au loc o serie de sesiuni de training pentru viitorii administratori \u0219i un grup de angaja\u021bi care vor deveni Ambasadori ai Schimb\u0103rii. Echipa de implementare continu\u0103 campania de informare \u0219i preg\u0103te\u0219te un plan de asisten\u021b\u0103 pentru a se asigura c\u0103 nicio \u00eentrebare adresat\u0103 de angaja\u021bi nu r\u0103m\u00e2ne f\u0103r\u0103 r\u0103spuns.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-gamma-inaugurarea-oficial\"> Gamma. Inaugurarea oficial\u0103 <\/h3>\n\n\n\n<p>Este timpul pentru ultimele corec\u021bii \u0219i o revizuire detaliat\u0103 a set\u0103rilor serviciului. Supraveghetorii de campanie efectueaz\u0103 sondaje de preg\u0103tire \u0219i \u00eencep s\u0103 distribuie datele de conectare \u00eentre to\u021bi angaja\u021bii, astfel \u00eenc\u00e2t \u00een \u200b\u200bziua 0 totul s\u0103 fie pus la punct. \u201eZiua 0\u201d este locul \u00een care \u00eentreaga organiza\u021bie \u00eencepe s\u0103 foloseasc\u0103 serviciul.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-delta-suport-si-control-al-progresului\"> Delta. Suport si control al progresului <\/h3>\n\n\n\n<p>Ultima etap\u0103 a managementului schimbarii consta in colectarea feedback-ului de la administratori, utilizatori si ambasadori, si in implementarea de noi aplicatii (daca nu toate au fost puse imediat la dispozitia angajatilor). Dac\u0103 este necesar, este posibil s\u0103 se organizeze ateliere suplimentare, practice.&nbsp;<\/p>\n\n\n\n<p>Lista detaliat\u0103 a sarcinilor care trebuie \u00eendeplinite \u00een fiecare dintre cele patru faze de mai sus este ajustat\u0103 la structura \u0219i cerin\u021bele organiza\u021biei clientului.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-ave-i-nevoie-de-ajutor-pentru-a-gestiona-schimbarea\"> Ave\u021bi nevoie de ajutor pentru a gestiona schimbarea? <\/h2>\n\n\n\n<p>Dac\u0103 sim\u021bi\u021bi c\u0103 compania dvs. este preg\u0103tit\u0103 s\u0103 adopte un set de instrumente cloud care vor accelera cooperarea \u0219i vor \u00eembun\u0103t\u0103\u021bi comunicarea intern\u0103, <a href=\"https:\/\/fotc.com\/ro\/contact\/\" class=\"ek-link\">contacta\u021bi reprezentan\u021bii FOTC<\/a> pentru a aranja o consultare gratuit\u0103. V\u0103 vom prezenta beneficiile utiliz\u0103rii Google Workspace care sunt observate de companii similare din industria dvs. \u0219i vom preg\u0103ti un plan de proces de management al schimb\u0103rilor adaptat nevoilor individuale ale organiza\u021biei dvs.\u00a0<\/p>\n\n\n<div class=\"bg-blue banners mt-4 mb-4\">\r\n  <div class=\"container \">\r\n    <div class=\"row sw\">\r\n        <div class=\"col-md-7 sw col-12 mb-md-0\">\r\n        <span style=\"margin-bottom: 1rem;\r\n    font-weight: 500;margin-top: 25px;\r\n    line-height: 1.1;\r\n    font-size: 2rem; display: block; color:#fff\">Al\u0103tur\u0103-te comunit\u0103\u021bii noastre Google Workspace<\/span>\r\n        <\/div>\r\n        <div class=\"col-md-5 sw sww\">\r\n        <img decoding=\"async\" style=\"margin-top:25px;\" src=\"\/app\/uploads\/2023\/02\/FOTC-LOGO-WWW-RGB-RED-2.png\">\r\n        <\/div>\r\n        <\/div>\r\n        <div class=\"row\">\r\n          <div class=\"col-md-7\"><p style=\"color:#fff\">Fii la curent cu cele mai recente \u0219tiri despre cum po\u021bi \u00eembun\u0103t\u0103\u021bi productivitatea \u00een cadrul colabor\u0103rii hibride<\/p><\/div>\r\n        <div class=\"col-md-5 col-12 text-cent-right\">\r\n        <a class=\"newbtn bannerbtn\" href=\"https:\/\/www.facebook.com\/groups\/552467848862231\">Devin-o un membru<\/a>\r\n        \r\n        <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Nicio organiza\u021bie, companie sau afacere nu \u00ee\u0219i permit\u0103 s\u0103 r\u0103m\u00e2n\u0103 rigid\u0103, f\u0103r\u0103 s\u0103 inoveze sau s\u0103 \u00eembr\u0103\u021bi\u0219eze schimb\u0103ri. Tr\u0103im \u00eentr-o lume care continu\u0103 s\u0103 se schimbe la o rat\u0103 de propor\u021bii. \u00centotdeauna se vor ivi noi provoc\u0103ri \u0219i noi abord\u0103ri pentru munc\u0103. Schimb\u0103ri ale procedurilor de lucru, ale func\u021biilor din companie, restructur\u0103ri organiza\u021bionale \u0219i tehnice,&#8230;<\/p>\n","protected":false},"author":19,"featured_media":43845,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":5,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"categories":[278,565],"tags":[782,783],"class_list":["post-43843","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-afaceri","category-google-workspace-ro","tag-change-management","tag-managementul-schimbarii"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Change management \u00een cultura organiza\u021bional\u0103 a companiilor<\/title>\n<meta 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